Voice Over Internet IP

This is a Prepaid VoIP Account there is a one-off setup fee that covers the account setup, (number setup if chosen) and a basic PBX Phone Configuration. There is also a one-time activation cost for the account as well that is charged as part of the setup of your account.


Included in all the fees is a one-time credit top-up for your account of $30.00, and you can purchase credit at any time from your account and choosing add-ons and then selecting Prepaid Credit Top Up. If at any time you want to you can upgrade your account to a Postpaid account.


A Postpaid account involves a credit check for eligibility as well as business credit references and a check against the top 3 credit registers in Australia, if successful your account will be upgraded to a Postpaid account and you will be able to choose plans and add credit when you need.

This is a Postpaid VoIP Account there is a one-off setup fee that covers the account setup, (number setup if chosen) and a basic PBX Phone Configuration. There is also a one-time activation cost for the account as well that is charged as part of the setup of your account.


Included in all the fees is a one-time credit top-up for your account $30.00, and you can purchase credit at any time from your account and choosing add-ons and then selecting Postpaid Credit Top Up.


A Postpaid account involves a credit check for eligibility as well as business credit references and a check against the top 3 credit registers in Australia, if successful your account will be upgraded to a Postpaid account and you will be able to choose plans and add credit when you need.

1300 numbers are inbound numbers that your business can use to receive incoming calls. All calls made to a 1300 number can be directed to any of your existing phone numbers referred to as answering points. For example, you can have your 1300 number calls routed or redirected to your landline, office phone, mobile or even international phone numbers.
Did you know you can also customise your 1300 number so that calls can be answered on your mobile after hours, or even redirected to a live answering service when you’re busy or unavailable?
Best of all did you know you can get what is referred to as a phone word like 1300 TRADIE for example. Which converts to 1300 872 343 or 1300 TRADIE. The same can be done for 13 numbers and 1800 numbers.

02 - (Central East) New South Wales, Australian Capital Territory, Sydney, Canberra
03 - South East, Victoria, Tasmania, Melbourne, Hobart
07 - North East, Queensland, Brisbane
08 - Central and West Western Australia, South Australia, Northern Territory, Perth, Adelaide, Darwin

• Local Area Australian Numbers

1800 numbers are inbound numbers that your business can use to receive incoming calls. All calls made to a 1800 numbers are free for the caller, but the receiving point or business bares the cost of the call. 1800 numbers can also be directed to any of your existing phone numbers referred to as answering points. For example, you can have your 1800 umber calls routed or redirected to your landline, office phone, mobile or even international phone numbers.
Did you know you can also customise your 1800 number so that calls can be answered on your mobile after hours, or even redirected to a live answering service when you’re busy or unavailable?
Best of all did you know you can get what is referred to as a phone word like 1300 TRADIE for example. Which converts to 1800 872 343 or 1800 TRADIE. The same can be done for 13 numbers and 1300 numbers.

Subscription breakdown
- Australian phone number (Included)
- 1 User license (Included)
- SIP or MS Teams device License (Included)
- Call plan subscription (Included)


Call rates
- Australian local & national calls Unlimited *
- Australian mobile calls Unlimited *
- 13 / 1300 calls 20c per call

The setup Fee (Admin Fee) is priced to ensure the best continuity of service and support and the best VoIP Service for you and your Business.




Adds $30.00 of credit to your VoIP Account within 24 hours.

The setup Fee (Admin Fee) is priced to ensure the best continuity of service and support and the best VoIP Service for you and your Business.




Adds $60.00 of credit to your VoIP Account within 24 hours.

Voice Artist
From here on you can order a professional voice artist service that will record your required voice greetings, menu options and voice mail messages, wait times, ads and more.
In the comments, you can specify any additional information you require for your recording(s). For example, if you would like some background music, describe what this recording is for, so that the voice artist has a better understanding of your needs.
Please note that 70 words are estimated to be equal to a single 30-second recording depending on the speed of your selected artist.
Your final recorded product will be shared with you via your online customer portal (Client Billing Centre) account that has placed the order.
Please review our service Terms and Conditions and note Voice Artist services are non-refundable – the link to T&Cs is in the bottom right corner, tick it if you agree and click Submit Order button.

Unlimited Australia Call Plan
Subscription breakdown
Australian local & national calls Unlimited *
Australian mobile calls Unlimited *
13 / 1300 calls 20c per call
Other destinations

• Call rates